In its recent Wave, Forrester said ReliaQuest “sees where security operations needs to go next and is ahead of others in the market with a strong strategy.”
MDR providers have long played a role in SecOps, but the market has shifted as customers demand more proactive solutions. Today, it’s no longer enough to simply detect and investigate threats—SecOps providers must differentiate by advancing detection engineering, leveraging generative AI, and influencing their customers’ overall security posture.
At ReliaQuest, we’ve always believed in going beyond the basics of alert handling. Our philosophy, “Make Security Possible,” drives everything we do. We help our customers reduce their threat containment time to under 5 minutes by leveraging detection beyond the SIEM, agentic AI and automation, and data stitching for modular, flexible solutions.
How We Make Security Possible for Our Customers
- AI That Delivers Results: While others experiment with generative AI trained on limited, static data, we focus on delivering impact. GreyMatter’s agentic AI Agent leverages real-time data to make decisions, execute actions, and adjust its plans based on new information. According to ReliaQuest data, the GreyMatter AI Agent can process security alerts 20x faster with 30% greater accuracy than traditional methods, helping to eliminate Tier 1 and Tier 2 SecOps tasks.
- Detecting Beyond the SIEM: GreyMatter can help you reduce your SIEM reliance (and costs). It allows you to detect threats across more telemetry faster than ever before, all while bypassing the need for a storage tool.
- Flexibility to Grow with You: Whether you’re scaling operations, integrating new tools, or navigating M&A, ReliaQuest’s modular approach and bi-directional integrations ensure seamless transitions and operational flexibility.
- Improving Security Posture: Stop reacting and start planning. With integrated exposure and asset management tools, we help you identify gaps, close vulnerabilities, and create a roadmap to a mature security posture.
Why Customers Choose ReliaQuest
- Reduce Mean Time to Contain < 5 Minutes
- Eliminate Mundane Tier 1 and Tier 2 SecOps Tasks
- Detect Where Your Data Lives
When we started using ReliaQuest’s automated response, that’s where it really allowed us to start focusing a lot of our security resources on more advanced things that humans should be focusing on. It allowed us to take some of those incident response tasks that are boring, mundane, and repetitive off the table and focus on the larger problems.
Michael Meis, Associate CISO, University of Kansas Health System
This blog references The Forrester Wave™: Managed Detection And Response Services, Q1 2025.
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